The Commercial Bank of Ethiopia (CBE) has announced plans to further expand its digital banking services and strengthen its market position, following strong performance across key operational areas in the first nine months of the 2025/26 fiscal year.
The announcement was made during the bank’s third-quarter performance review forum held at its headquarters in Addis Ababa on April 21, 2026.
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According to a report presented by Vice President for Strategic Planning and Transformation, Wegayehu Gebremariam, digital channels accounted for more than 89% of total transaction value as of March 31, 2026, underscoring the bank’s accelerating shift toward digital service delivery.
CBE President Abe Sano highlighted that the bank has made substantial investments in technology infrastructure and the development of modern digital applications. He noted that these efforts have enhanced customer convenience and positioned the bank as a preferred financial institution.
The president emphasized that CBE will intensify efforts to transition customers from traditional, branch-based banking to digital platforms. This will include expanding customer training programs to improve digital literacy and drive adoption of mobile and online banking services.
In addition to its digital progress, the bank reported strong financial performance. CBE mobilized 493.7 billion birr in new deposits during the first nine months of the fiscal year, raising its total deposit base from 1.68 trillion birr at the end of the previous fiscal year to over 2.1 trillion birr.
The bank also recorded foreign exchange inflows of 3.6 billion dollars during the period.
Abe Sano stated that the bank is maintaining continuous improvement across both financial and non-financial performance indicators. He called for sustained focus in the remaining months of the fiscal year, particularly in areas such as credit disbursement, cost efficiency, customer acquisition and management, and equity strengthening.
The latest results highlight CBE’s dual strategy of leveraging digital transformation while reinforcing its financial base, as Ethiopia’s banking sector continues to evolve.
