In last nights turn of events, commercial bank customers across the nation have found themselves caught in a whirlwind of disruptions and alleged unauthorized transactions, leading to widespread concern and speculation. Reports from various sources, specifically university students, shed light on the magnitude of the situation, indicating a series of irregularities in financial transactions.
According to firsthand accounts, numerous university students have recounted instances of inexplicable gains. Another student disclosed a method of manipulation, whereby a mere 500 Birr could be transformed into a fictitious 50,000 Birr, swiftly transmitted through mobile banking channels. However, these clandestine activities have not gone unnoticed, as the bank swiftly responded by blocking accounts associated with such transactions.
Further corroborating these accounts, a concerned teacher echoed similar sentiments, revealing hearsay of overnight money transfers conducted by students across the university campus and beyond, suggesting a widespread phenomenon impacting various regions of the country.
In a surprising turn, the Commercial Bank announced a disruptive system glitch as the root cause of the service interruptions, which affected a wide array of banking facilities including branches, internet banking, mobile banking, and CBEBirr services. Although the bank initiated the resumption of branch services, it remained reticent on the specifics of the technical malfunction that led to the disruption.
In an attempt to settle the situation, the bank extended its branch operating hours till 8:00 pm. Additionally, reassurance was provided regarding the imminent relaunch of digital banking services, namely Internet Banking, Mobile Banking, and CBEBirr, with apologies tendered for the inconvenience caused.
Despite the bank’s efforts to address the issue, questions linger regarding the nature of the system malfunction and the security protocols in place to prevent such cases.
